Product And Shipping Specifications

WHAT MATERIAL DO WE USE FOR PRINTING GICLEE PRINTS?
Our images are printed with archival inks on high quality acid free “Watercolor Matt Paper” or “Canvas”.
You will receive an image which has extra “white space” around it.  This is the allowance for the type of framing you choose when you receive your print.
Also note:  If you have chosen canvas, it will not have the “stretcher bars” supporting it. When you frame your image your framer can add the “stretcher bars” before framing.

HANDLING PROCESS FOR SHIPPING?
Your image whether you choose Canvas or Watercolor Matt Paper may come in a shipping “Tube” or a“Flatt Corrugated Cardboard” with shipping paper sleeves protecting the surface of the print both front and backside.   When we ship to you, your order will be sent within two weeks of the purchasing process. (ie.) When PayPal notifies us of your order or when we process your check, we fill your order.  Our mailing services is U.S. Mail or UPS.  Sorry no COD terms available.  We will contact you if there is any delay that we foresee in the order process.  If your order is under $70.00 add $5.50 for shipping.

ORDER PROCESS?  To order a Commission, please contact me through the Contact Page.  To order a Print or Original please select the Shopping Cart.  We have the services of PayPal to safely take care of the purchasing process.  Please make sure you’ve included your update and or correct address so we can ship your order promptly.  If you prefer to send us a check, please fill out and copy the order contents to our ORDER FORM, print a copy of it and send it to the P.O. Box we’ve provided.                                                                                                                                                                                     

PRODUCT GUARANTEE AND RETURNS?
All orders go through a “quality control check”.  If for some reason you are not happy with the product please return the item within 10 days of receiving the product. We will refill your order or give you a full refund. However, product must be in “like new” condition when it’s sent back to us. (The product must be as it was when we shipped it to you, “new and unused”). Shipping charges will not be refunded.

If you have any questions, please don’t hesitate to contact us. Thank you

Content copyright 2009-2012. Art Productions by Pam O'Brien Doan. All rights reserved. All images are Copyright protected and may not be used without the expressed permission of the artist. Images may not be reproduced in any manner. No printing, no graphic altering, no electronic transferring or duplicating . All rights reserved by Pam O’Brien Doan.
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